Shipping
Last updated: November 2026
Every Blason piece is dispatched with the same care it was made with — shipped from Germany, insured end to end, and delivered duty-paid to our main regions.
Overview
Complimentary shipping is included on every order, worldwide. There is no minimum order value and no handling charge. All shipments are fully insured and tracked.
Within our main delivery regions (EU, UK, US, Switzerland and Norway), orders are shipped Delivery Duty Paid (DDP) — any applicable duties and import taxes are settled by Blason, and nothing further is owed on arrival.
Delivery times
Orders are processed within 1–2 business days. Orders placed on weekends or on public holidays are dispatched on the next business day.
| Region | Estimated delivery |
|---|---|
| Germany | 2–3 business days |
| European Union | 3–5 business days |
| United Kingdom | 4–6 business days |
| Switzerland & Norway | 4–6 business days |
| United States & Canada | 5–7 business days |
| Rest of world | 7–12 business days |
Delivery times are estimates from the date of dispatch and exclude any customs clearance in the destination country. During peak seasons and public holidays delivery may take slightly longer.
Tracking
As soon as your order leaves our atelier, you will receive a dispatch confirmation by email with a tracking link. You may follow the parcel directly through the carrier at any time.
Where we ship
Blason currently delivers to all countries within the European Union, the United Kingdom, Switzerland, Norway, the United States, Canada, Australia, New Zealand, the United Arab Emirates and most of Asia including Japan, Singapore, South Korea and Hong Kong.
If your country is not available at checkout, please write to support@blason.de and we will arrange a quote where possible.
Duties and import charges
Within EU, UK, US, Switzerland and Norway, duties and taxes are included in the price you see at checkout. Nothing further is owed on delivery.
For deliveries to all other countries, orders are shipped Delivery Duty Unpaid (DDU). Any import duties, taxes or customs clearance fees charged in the destination country are the responsibility of the recipient and are payable upon arrival. We recommend checking your local rules before ordering.
Signature on delivery
For your protection, every Blason shipment requires a signature on delivery. If no one is available at the time of the first attempt, the carrier will leave a note with instructions for redelivery or pickup from the nearest access point. Please arrange collection within the carrier’s retention window to avoid the parcel being returned to us.
Address accuracy
Please double-check your delivery address at checkout. We are unable to amend addresses once an order has been dispatched. Parcels returned to us because of an incorrect or incomplete address will be reshipped at the customer’s cost, or refunded less the original shipping and any duties already paid by Blason.
Refused or unclaimed shipments
If a parcel is refused, left unclaimed, or returned to us due to an incorrect address, any duties, taxes or customs fees incurred will be deducted from the refund. Where these charges exceed the order value, the balance remains payable by the customer.
Lost or damaged shipments
In the unlikely event your parcel is lost in transit or arrives damaged, please contact us within 7 days of the delivery date (or expected delivery date) at support@blason.de. Every shipment is insured, and we will arrange a replacement or refund as swiftly as possible.
Returns
Returns and exchanges are accepted within 14 days of delivery. For full details on how to return, prepaid labels and refund timelines, please read our Returns & Refunds policy.
Contact
Any questions on shipping, duties or your order, please write to support@blason.de. We respond within one business day.